Find my appliance fault

Three quick steps. We only show answers we’ve checked against manufacturer guidance, and we’ll tell you honestly if we haven’t covered your code yet.

Which appliance?
Which brand?

Not listed? Choose “Another brand” and start from the symptom.

What do you see?

Type it exactly as shown. Letters O and digit 0 are both fine; we check both.

    Or browse

    Your choices stay on this page: we don’t store them or put them in the web address. Never guess at a fault on a gas appliance. See our safety information.