Appliance problems
Pick the problem that matches what your appliance is doing. If it shows a code, the fault finder is quicker.
Washing Machines
Washing Machine hub- Washing machine not drainingA washing machine that won’t drain is usually caused by a blocked pump filter, a kinked or badly…
- Washing machine not spinningIf your washing machine won’t spin, the load is often unbalanced or too big, or the machine can’t…
- Washing machine door won’t openA washing machine door that won’t open is usually locked for a reason: there’s still water in the…
- Washing machine leakingWhere the water comes from tells you most. Leaks at the front usually come from the door, the…
- Washing machine not filling with waterIf no water goes into your washing machine, or it fills very slowly, the tap may not be fully…
- Washing machine shaking or movingA washing machine that shakes, bangs or walks across the floor on spin is usually not level, still…
- Washing machine won’t turn on or startIf a washing machine is completely dead, test the socket with a lamp, avoid extension leads, and…
- Washing machine smellsA smelly washing machine is usually caused by detergent residue, damp, mould in the door seal, or…
- Washing machine not taking detergentIf detergent or softener is left in the drawer, the drawer or its small siphon caps are usually…
- Washing machine making a noiseLoud banging, knocking or rattling is usually caused by a machine that isn’t level, transit bolts…
- Washing machine stops mid-cycleA washing machine that stops part-way through is often trying to deal with an unbalanced load, a…
- Washing machine not heating waterTo check whether a washing machine is heating, run a hot wash and feel the door after 30 to 60…
- Stop firstWashing machine tripping the electricsIf your washing machine trips the electrics, stop using it. Don’t keep resetting the switch in…
- Stop firstWashing machine burning smellIf your washing machine smells of burning, stop the programme and unplug it straight away if the…
Dishwashers
Dishwasher hub- Dishwasher not drainingWater left in the bottom of a dishwasher is usually caused by blocked filters, a clogged sink…
- Dishwasher not startingA dishwasher with power that won’t start usually has a door that isn’t fully latched, the child…
- Dishwasher not cleaning properlyWhen dishes come out dirty, check whether the tablet dissolved. If it didn’t, an item may be…
- Dishwasher leakingTurn the water off first. Dishwasher leaks are often caused by foam from the wrong detergent, a…
- Dishwasher not drying dishesWet dishes are often a loading or rinse-aid issue rather than a fault. Leave space between items…
- Dishwasher smells badA smelly dishwasher usually has food trapped in the filter, a drain that isn’t clearing properly…
- Dishwasher not filling with waterIf little or no water enters your dishwasher, check the tap is fully open and other taps are…
- Dishwasher tablet not dissolvingA tablet left in the dispenser usually means something blocked the detergent lid from opening…
- Stop firstDishwasher tripping the electricsIf your dishwasher trips the electrics, stop using it and don’t keep resetting the switch. Switch…
- Dishwasher leaving glasses cloudyCloudy film on glasses is usually limescale from hard water, not an appliance fault. Keep the salt…
- Dishwasher making a noiseHumming as it fills, spraying sounds, a pump hum while draining and clicks from the detergent…
Tumble Dryers
Tumble Dryer hub- Tumble dryer not heatingFirst rule out the simple causes: a full water tank, a blocked fluff filter or condenser, or a…
- Tumble dryer not drying clothesDamp clothes at the end of a cycle are usually caused by a clogged fluff filter (it can look clean…
- Tumble dryer drum not turningIf the dryer won’t start at all, check the door is fully closed. If it runs but the drum doesn’t…
- Tumble dryer won’t startA tumble dryer that won’t start usually has no power at the socket, a door that isn’t fully shut…
- Tumble dryer making a noiseHumming from air moving through the drum and fan is normal. Rattling or banging usually means…
- Tumble dryer water tank light onOn condenser and heat pump dryers, the tank light usually means the water tank is full or isn’t…
- Stop firstTumble dryer burning smellIf your tumble dryer smells of burning, stop it and unplug it straight away if the plug and socket…
- Tumble dryer stops mid-cycleA dryer that cuts out part-way through may have tripped its overheating protection because of a…
- Tumble dryer leaking waterOn condenser and heat pump dryers, water on the floor usually comes from a full or badly seated…
- Stop firstTumble dryer tripping the electricsIf your tumble dryer trips the electrics, stop using it and don’t keep resetting the switch.…
- Tumble dryer smellsA dryer can draw smells from the room it’s in and blow them out again, which Samsung says is…