Samsung Washing Machine Error Codes

Newer Samsung models show codes ending in C (such as 4C) and older ones show the same fault ending in E (such as 4E). Samsung warns that 5 and S, and 3 and E, can look alike on the display, so check the code carefully.

Codes can vary by model

Check the model number on your washing machine’s rating label and your manual. We only list codes we’ve checked against Samsung guidance. For anything else, use Samsung UK support.

Samsung washing machine error codes
Code	What it means	Severity
3C also 3E, 3E1, 3E2, 3E3, 3E4	The machine has detected a problem with its motor.	Likely needs an engineer
4C also 4E, E1	The washing machine has detected a problem with its water supply: it isn’t getting enough water in the time it expects.	Usually simple
5C also 5E, E2	The washing machine has detected a drainage problem: the water isn’t pumping out as expected.	Check carefully
dC also dE, dC1, dE1	The machine can’t confirm the door is properly closed, so it won’t start or continue the wash.	Usually simple
HC also HE, H1, E8	Samsung’s UK code table describes HC, HE and H1 as a water temperature problem, such as the machine being fed from the hot supply.	Check carefully
LC also LE, LC1, LE1, E9	The machine has detected a low water level, which can happen when water is siphoning or leaking out.	Check carefully
OC also OE, OF, E3	The machine has detected an overflow: the water level, or foam, is higher than it should be.	Check carefully
Sud also 5ud	The machine has detected too much foam and has paused to let it settle.	Usually simple
UE also Ub, Ur, E4	The machine has detected an unbalanced load and has stopped or reduced the spin to protect itself.	Usually simple

Code not listed? Try the fault finder or start from the symptom below. More about Samsung codes and support.

Samsung Washing Machine Error Codes

Common washing machine problems